Welcome to
Total Care

Bringing a full program of support for hotels and our hospitality installation partners

A full program of support
for the hospitality industry

Hospitality has been one of the sectors most affected by the Coronavirus pandemic. Now, as businesses throughout the industry begin to unfurl and reopen post lockdown, there are new challenges to overcome.

Implementing rigoruous hygiene and capacity management measures is business-critical. Meanwhile, guests are returning with heightened expectations for their home-from-home experiences. The changes expected of hotels are great, while their financial situations remain pressured.

At PPDS, we’re committed to bringing hotels, and our hospitality installation partners, the support needed to move back into business successfully.

Did you know?

Video streaming

Mid lockdown, in March, Netflix added 1.9x more sign-ups than it did pre-lockdown in February 2020.


Nintendo posted a record 24% sales increase year on year due to increased gaming during lockdown.

Total Guest Care

From our hygienic wipe clean remotes or our brand new cloud-based remote control app – PPDS GuestConnect – for enhanced cleanliness in your guests’ rooms, through to our PeopleCount capacity management display solution for safer interactions in communal areas including restaurants and bars, at PPDS we bring you solutions to support you caring for your guests.

Total Experience Care

Guests’ home from home experience expectations are increasing exponentially and, with a surge in content streaming subscriptions, giving access to platforms, such as Netflix, Disney+, Prime Video, is now essential. Easy, wire-free content streaming is already reality with MediaSuite, while our Android P platform upgrade will allow hotels to deliver access to Netflix-embedded.

Total Solutions Care

When it comes to cutting-edge displays, at PPDS we bring you more. Google-certified and with Chromecast built-in, our Android-powered MediaSuite TVs are future-proofed with an extended lifetime. Latest upgrades include Google Voice Assistant and Netflix embedded, while our PMS integration solutions are also available for less with our new Room Box.

Total Support Care

With technology enhancements comes an increase in the requirements for technical support. The PPDS total solutions team is on hand to support hotel installation partners with a range of technical training and solutions support, bringing confidence in the quality of our products. All supported by our 5 year warranty for extended peace of mind.

Total Financial Care

Lockdown has created unprecedented financial challenges. Our new PPDS Finance Solutions deliver options for hotels to invest in their long term technology plans, today. These include 5 years’ lease financing, secured asset finance and up to half year deferred payments to help hoteliers bridge the gap toward better business conditions with limited up-front financial investment.